Welcome to Rangkatha — Timeless Sparkle. At Rangkatha, we are deeply committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rangkatha.com or make a purchase from us.

1 Information We Collect

When you visit our website, browse our collections, or place an order, we may collect the following types of information:

🪙 Personal Information You Provide:

• Full name and email address
• Shipping and billing address
• Payment details (processed securely via our payment gateway — we do not store card data)
• Phone number and contact preferences
• Account login credentials (if you create an account)
• Messages, queries, and feedback submitted via contact forms or email

📊 Information Collected Automatically:

• IP address and approximate geographic location
• Browser type, version, and device information
• Pages visited, time spent, and click patterns on our website
• Referring URLs (how you arrived at our site)
• Purchase history and browsing behaviour on rangkatha.com

2 Use of Personal Information

We use the information we collect to provide you with the finest jewellery shopping experience:

• 🛍️ To process, fulfil, and deliver your orders
• 📦 To send order confirmations, shipping updates, and delivery notifications
• 🎧 To provide customer support and respond to your queries
• ✨ To send promotional materials, new collection alerts, and exclusive offers — only with your explicit consent
• 🔧 To improve our website, products, and services based on usage patterns
• 🛡️ To detect and prevent fraud, unauthorised access, and security breaches
• ⚖️ To comply with our legal obligations under applicable Indian laws

3 Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• 🔒 SSL/TLS encryption (HTTPS) on all website pages and checkout processes
• 💳 Payment data handled by PCI-DSS compliant payment processors only
• 🛡️ Regular security audits and software updates
• 👥 Access controls restricting staff access to personal data

4 Third-Party Services & Links

We may work with trusted third-party service providers who assist us in operating our business. These providers have access to your personal information solely to perform their services on our behalf and are obligated to keep it confidential:

• 💳 Payment processors (Razorpay, Stripe, PayPal)
• 🚚 Shipping and logistics partners for order delivery
• 📊 Analytics providers (Google Analytics) to understand website traffic
• 📧 Email service providers for order and marketing communications

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We strongly recommend reviewing their privacy policies before sharing any personal information.

5 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse trends. Types of cookies we use:

• Essential Cookies: Required for the website to function (shopping cart, login sessions)
• Preference Cookies: Remember your settings such as currency and language
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can disable cookies through your browser settings. However, please note that disabling essential cookies may affect certain features of our website, including the shopping cart and checkout process.

6 Children’s Privacy

Our website and services are not designed for individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected such information, we will take immediate steps to delete it. If you believe a child has provided us with personal information, please contact us promptly.

7 Your Rights & Choices

Under applicable Indian data protection laws including the Digital Personal Data Protection Act 2023 (DPDPA), you have the following rights regarding your personal data:

• 👁️ Right to Access: Request a copy of the personal data we hold about you
• ✏️ Right to Correction: Request correction of inaccurate or incomplete data
• 🗑️ Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• 🚫 Right to Withdraw Consent: Withdraw consent for marketing at any time
• 📋 Right to Object: Object to processing for direct marketing purposes

To exercise any of these rights, please contact us at hello@rangkatha.com. We will respond within 30 days.

8 Use of Website Content

All content on Rangkatha — including product descriptions, images, designs, logos, and all creative materials — is protected by copyright and intellectual property laws. You are not permitted to:

• Copy, reproduce, distribute, or republish any part of our website without written consent
• Use our product images or brand assets for commercial purposes
• Scrape, extract, or systematically download website content

While we strive for accuracy in our product images, please note that colour representation may vary across different monitors and devices. We cannot guarantee exact colour matching in digital displays.

9 Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The “Last Updated” date at the top of this page will always reflect the most recent revision. We encourage you to review this policy regularly. Continued use of our website after changes constitutes acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we would love to hear from you: