Welcome to Rangkatha — Timeless Sparkle. These Terms of Service (“Terms”) outline the rules and guidelines for using our website and for purchasing our products. By accessing rangkatha.com and making a purchase, you agree to adhere to these Terms. Please review them carefully before completing any transaction.

1 Product Details & Accuracy

We strive to provide accurate descriptions, high-quality images, and correct pricing for all our jewellery products. However, we cannot guarantee that all information is completely error-free or entirely up-to-date at all times.

• We reserve the right to correct any inaccuracies, update product details, or change prices without prior notice
• Product images are for illustrative purposes. Actual colour, texture, and finish may vary slightly due to your monitor settings and lighting conditions
• All measurements, weights, and material specifications are approximate and may have minor variations in handcrafted pieces
• Stock availability is subject to change. We will notify you promptly if an ordered item becomes unavailable

2 Ownership of Intellectual Property

All intellectual property rights, including trademarks, logos, product designs, artwork, images, jewellery designs, and website content on rangkatha.com, are owned exclusively by Rangkatha and protected under applicable Indian and international intellectual property laws.

• You may not use, reproduce, distribute, display, or create derivative works from any Rangkatha content without prior written permission
• The “Rangkatha” name, “Timeless Sparkle” tagline, and all associated logos and brand elements are protected trademarks
• Product designs and jewellery patterns created by Rangkatha are original artistic works and may not be replicated or sold

3 Pricing & Payment Terms

All prices on rangkatha.com are listed in Indian Rupees (INR) and are subject to applicable taxes and shipping fees. We reserve the right to change prices at any time without prior notice.

• Payment must be made in full at the time of placing your order
• For international orders and all orders above INR 10,000/-, full payment is required at checkout
• All transactions are processed through secure payment gateways
• In case of a payment failure, your order will not be confirmed. Please retry or contact us for assistance

We accept the following payment methods:

4 Shipping & Delivery

Our detailed Shipping Policy provides complete information on shipping methods, estimated delivery times, and associated costs. Key highlights:

• 🕐 All orders are dispatched within 5–6 business days of purchase confirmation
• 📦 Total estimated delivery time is 10–12 business days from order date
• 🚚 Free shipping on all domestic orders above INR 1,000/-
• 🌏 International shipping available. Customs duties and import taxes are the responsibility of the buyer
• 📲 Tracking information shared via email and WhatsApp after dispatch

5 Returns & Exchanges

We aim for your complete satisfaction with every Rangkatha purchase. Our Returns and Exchange Policy outlines the process for returning or exchanging products. We request you to:

• Initiate return or exchange requests within the stipulated time period from delivery
• Ensure products are unused, in original condition, with all original packaging and tags intact
• Contact our customer care team before returning any item

6 Privacy & Data Security

We are deeply committed to protecting your privacy and the security of your personal information. Our Privacy Policy explains in detail how we collect, use, store, and safeguard your data.

By using our website and placing orders, you agree to our Privacy Policy. We use your data solely to fulfil your orders, provide customer support, and (with your consent) send you updates about new collections and offers.

7 External Links & Third-Party Sites

Our website may include links to third-party websites for your convenience or reference. Please be aware that:

• We are not responsible for the content, privacy practices, or offerings of any external websites
• Linking to a third-party site does not constitute our endorsement or guarantee of their products, services, or policies
• Use of third-party links is entirely at your own risk

8 Limitation of Liability

To the fullest extent permitted by applicable law, Rangkatha and its owners, employees, and affiliates shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages
• Loss of profits, data, or goodwill arising from the use or inability to use our products or website
• Damages resulting from third-party actions including payment gateway failures or courier delays
• Any inaccuracies in product descriptions, images, or pricing that are beyond our reasonable control

9 Governing Law & Jurisdiction

These Terms of Service are governed by and shall be construed in accordance with the laws of India. Any disputes, claims, or controversies arising out of or relating to these Terms or your use of rangkatha.com shall be subject to the exclusive jurisdiction of the competent courts in India.

10 Contact Us

If you have any questions, concerns, or clarifications regarding these Terms of Service, please get in touch with our team: