At Rangkatha — Timeless Sparkle, we are dedicated to providing a smooth and enjoyable shopping experience. We take immense care in packaging and dispatching every piece of jewellery so it reaches you in perfect condition. Please read our Shipping Policy below for all the details about your order’s journey to you.

1 Order Processing Time

All orders are processed and dispatched for shipping within 5–6 business days of the purchase date and successful payment confirmation.

• Processing time includes quality inspection, careful packaging, and courier handover
• Orders placed on Sundays or public holidays will begin processing on the next business day
• Processing times may be longer during peak seasons, festive sales, or special promotions
• You will receive a confirmation email once your order has been dispatched

2 Shipping Methods & Estimated Delivery

We partner with reliable and trusted courier services to ensure safe and timely delivery of your Rangkatha jewellery.

3 Shipping Costs

We believe jewellery should be accessible. Here’s our simple shipping cost structure:

• 🎉 Free shipping on all domestic orders with a minimum purchase value of INR 1,000
• 📦 For domestic orders below INR 1,000, a nominal shipping fee will be calculated at checkout
• 🌏 For international orders, shipping fees are calculated based on the total weight of the final packaging
• All international orders require a minimum order value of INR 10,000/-
• Applicable taxes and duties as per destination country are the responsibility of the buyer

4 Order Tracking

We keep you updated at every step of your order’s journey.

• 📧 After dispatch, you will receive a tracking number via email and WhatsApp
• 🔗 Use the tracking number on our courier partner’s website to monitor your delivery status in real-time
• 📲 For assistance with tracking, contact us at hello@rangkatha.com

5 International Shipping

We are proud to ship Rangkatha’s timeless jewellery worldwide. For international orders, please note:

• 🌏 International shipping is available to a range of countries across the world
• 🛃 Any customs fees, import duties, or taxes required by your country are the sole responsibility of the recipient
• 📋 We declare accurate values on all customs documentation. We do not under-declare shipment values
• ⏳ International delivery times vary by destination and are subject to customs clearance
• 💱 All prices are in INR. International payment may involve currency conversion at your bank’s rates

6 Delivery Address

Please ensure that you provide a complete, accurate, and reachable delivery address and contact number at the time of checkout.

• We are not responsible for delays or undelivered packages due to incorrect or incomplete address details provided by the customer
• Re-shipping charges for returned packages due to address errors will be borne by the customer
• Please include a landmark or complete flat/house number to assist smooth delivery

7 Shipment Delays

While we always aim to deliver within the estimated timeframe, please understand that occasional delays can occur due to factors beyond our control.

• 🌦️ Adverse weather conditions or natural calamities
• 🛃 Customs clearance delays for international shipments
• 🚚 Logistical and courier network disruptions
• 🎉 Festive season peak demand

If there is a significant delay in your shipment, we will notify you promptly and work with our courier partners to resolve the issue at the earliest.

FAQ Shipping FAQs